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Product documents

Cross-border product label checks

Compare the product, packaging and destination requirements before preparing a shipment.

BareGold2 min read

A cross-border label review starts with the exact product version. Use the label that will be applied to the shipment, rather than a designer's earlier draft or an image from another marketplace.

Compare the label with the product file

Place formulation, specifications, package size, directions, warnings and claims beside the label. Check that the same product name and identifiers appear throughout. Record any mismatch before printing or changing the Amazon page.

For Canadian natural health products, compare the licence particulars with the proposed wording. Section 14 of the regulations describes product-specific licence information. Required English and French information has defined rules and exceptions; use section 87 rather than assuming every label word follows the same language rule.

Review each destination

US dietary supplement labels have their own required elements, including identity, facts panel and business information. The FDA labelling guide organizes those topics. In EU food markets, check both the language requirements and destination-specific particulars. A translated label still needs a review of the underlying claims and content.

For Canadian NHP transition dates, consult the current Health Canada labelling bulletin. Proposed changes and rules already in force should be recorded separately.

Match the Amazon page

  • Compare title, bullets, images and A+ text with the reviewed product file.
  • Check pack count, quantities, directions and warnings for consistency.
  • Give every label file a version, date and responsible reviewer.
  • Preserve the final artwork and the version used for each shipment.

If an ingredient, claim or package changes, identify which reviews need reopening. A useful label record explains what was checked and what remains unresolved.

For Health Canada label checks, visit productcompliance.ca: you review, attest and submit; Health Canada issues the NPN.

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